Article 1 (Purpose)
The purpose of this Agreement is to prescribe the rights, obligations, and responsibilities of cyber malls and users in using Internet-related services (hereinafter referred to as "services") operated by GWANAK ANALOG (e-commerce business).
※ These terms and conditions apply mutatis mutandis to e-commerce using PC communication, wireless, etc. unless it goes against its nature.
Article 2 (Definitions)
- 1. The term "mall" means a virtual business place where a company can trade goods, etc. using information and communication facilities such as computers to provide goods or services (hereinafter referred to as "goods, etc.") to users, and is also used in the sense of a business operator who operates a cyber mall.
- 2. The term "user" means members and non-members who access "mall" and receive services provided by "mall" in accordance with these terms and conditions.
- 3. The term "member" means a person who has registered as a member of the "mall" and can continuously use the services provided by the "mall".
- 4. The term "non-member" refers to a person who does not join a member and uses the services provided by the "mall".
Article 3 (Explanation, explanation, and revision of the terms and conditions)
- 1. "Mall" posts the contents of these terms and conditions, the name of the representative, the address of the business office (including the address of the place where consumers can handle complaints), phone number, fax number, e-mail address, business registration number, mail order number, and personal information management manager on the initial service screen (front) of Cyber Mall. However, the contents of the terms and conditions can be viewed by the user through the connection screen.
- 2. Before the user agrees to the terms and conditions, "Mall" shall provide a separate connection screen or pop-up screen to help the user understand important contents such as subscription withdrawal, delivery liability, and refund conditions.
- 3. "Mall" may amend the terms and conditions to the extent that it does not violate the relevant laws, such as the Act on Consumer Protection in Electronic Commerce, the Framework Act on Electronic Documents and Electronic Transactions, the Act on Promotion and Information Protection, the Act on Door-to-Door Sales, and the Framework Act on Consumers.
- 4. If "Mall" revises the terms and conditions, it shall be notified on the initial screen of the mall with the current terms and conditions from 7 days before the application date to the day before the application date. However, if you change the terms and conditions against the user, you will be notified with a grace period of at least 30 days in advance. In this case, the "mall" clearly compares the contents before and after the revision and marks them for user's convenience.
- 5. If "Mall" amends the terms and conditions, the revised terms and conditions apply only to contracts concluded after the application date, and the terms and conditions before the amendment apply to contracts already concluded before that. However, if a user who has already signed a contract sends his/her intention to be subject to the revised terms and conditions to "mall" within the notice period of the revised terms and conditions under paragraph (3), the revised terms and conditions apply.
- 6. For matters not stipulated in these terms and conditions, the Consumer Protection Act in e-commerce, the Regulation of terms and conditions, and the Consumer Protection Guidelines in e-commerce prescribed by the Fair Trade Commission and related laws or commercial regulations.
Article 4 (Provision and modification of services)
- 1. "Mall" performs the following tasks:
- A. Providing information on goods or services and concluding a purchase contract
- B. Delivery of goods or services with a purchase contract signed
- C. Other duties prescribed by "mall"
- 2. "Mall" may change the contents of the goods or services to be provided by a contract concluded in the future in the event of a shortage of goods or services or a change in technical specifications. In such cases, the contents of the changed goods or services and the date of delivery are specified and the contents of the current goods or services are immediately notified to the place where they are posted.
- 3. If the contents of the service contracted with the user to be provided by "Mall" are changed due to reasons such as out of stock of goods or changes in technical specifications, the reason shall be notified to the user immediately.
- 4. In the case of the preceding paragraph, "Mall" compensates for the damage suffered by the user. However, this is not the case if "mall" proves that there is no intention or negligence.
Article 5 (Interruption of Service)
- 1. The "mall" may temporarily suspend the provision of services in the event of maintenance inspection, replacement, failure, or loss of communication of information and communication facilities such as computers.
- 2. The "mall" shall compensate for damages suffered by the user or a third party due to the temporary suspension of the service due to the reason under paragraph (1). However, this is not the case if "mole" proves that there is no intention or negligence.
- 3. In the event that the service cannot be provided due to the conversion of business items, abandonment of business, integration between companies, etc., "Mall" notifies the user by the method prescribed in Article 8 and compensates the consumer according to the conditions originally suggested in "Mall". However, if the "mall" does not notify the compensation standard, the user's mileage or reserves will be paid to the user in kind or cash corresponding to the currency value used in the "mall".
Article 6 (Membership)
- 1. The user applies for membership by filling out the membership information according to the registration form set by "Mall" and expressing his/her intention to agree to the terms and conditions.
- 2. "Mall" shall be registered as a member among users who have applied for membership as in paragraph (1) unless they fall under any of the following subparagraphs.
- A. Where an applicant for membership has previously lost his/her membership pursuant to Article 7 (3) of this Agreement, except where he/she has obtained consent to join the membership of "Mall" three years after the loss of his/her membership under Article 7 (3).
- B. Where there is a false, omission of entry, or mistake in the contents of the registration
- C. Where it is deemed that registration as a member is significantly hindered by the technology of "mall"
- 3. The time when the membership contract is established is the time when the consent of the "mall" reaches the member.
- 4. If there is a change in the registered matters at the time of membership registration, the member shall notify the "mall" of the change within a considerable period of time by modifying the member information.
Article 7 (Withdrawal of membership and loss of qualification, etc.)
- 1. Members can request withdrawal from "Mall" at any time, and "Mall" processes withdrawal of members immediately.
- 2. If a member falls under any of the following reasons, the "mall" may restrict and suspend his/her membership.
- A. Where false information is registered at the time of application for membership;
- B. The price of goods, etc. purchased using "mall", and other "mall"Where the obligation borne by the member in connection with the use is not paid on the due date;
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- C. Where it threatens the order of e-commerce, such as obstructing the use of another person's "mall" or stealing such information;
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- D. Where an act is prohibited by laws and regulations or these terms and conditions using "mall" or contrary to public order and customs;
- 3. After "Mall" restricts or suspends its membership, if the same act is repeated more than twice or the reason is not corrected within 30 days, "Mall" may lose its membership.
- 4. If the "mall" loses its membership status, the membership registration is canceled. In such cases, the member shall be notified and given an opportunity to explain at least 30 days before the member registration is canceled.
Article 8 (Notice to Members)
- 1. If "Mall" notifies the member, it may be made to the e-mail address designated by the member in advance with "Mall".
- 2. In the case of notification to an unspecified number of members, "Mall" can be substituted for individual notifications by posting them on the "Mall" bulletin board for at least one week. However, individual notifications are made regarding matters that have a significant impact on the member's own transaction.
Article 9 (Application for purchase and consent to provide personal information, etc.)
- 1. The user of "Mall" shall apply for purchase on "Mall" in the following or similar manner, and "Mall" shall provide each of the following information in an easy-to-understand manner when the user applies for purchase.
- A. Search and selection of goods, etc
- B. Enter the recipient's name, address, telephone number, e-mail address (or mobile phone number), etc
- C. Confirmation of the details of the terms and conditions, services with limited subscription withdrawal rights, delivery fees, installation costs, etc
- D. An indication that agrees to these terms and conditions and confirms or rejects the matters referred to in subparagraph 3. above
(Yes, mouse click)
- E. Application for purchase of goods, etc. and consent to confirmation or confirmation of "mall"
- F. Selection of payment method
- 2. If "Mall" needs to provide buyer's personal information to a third party, 1) the person receiving personal information, 2) the purpose of using personal information, 3) the item of personal information provided, and 4) the period of holding and using personal information of the person receiving personal information must be notified and agreed to the buyer. (The same applies if the agreed changes are made.)
- 3. If "Mall" entrusts a third party with handling the buyer's personal information, 1) the person who is entrusted with handling personal information, 2) the details of the entrusted business must be notified to the buyer and obtained consent. (The same applies to changes in the agreed matters.) However, if it is necessary to implement the contract for service provision and is related to the convenience of buyers, it is not necessary to go through the notification and consent process by notifying them through the privacy policy.
Article 10 (Establishment of a Contract)
- 1. "Mall" may not accept an application for purchase as in Article 9 if it falls under any of the following subparagraphs. However, if a contract is concluded with a minor, the minor himself or his legal representative must be notified that the contract can be canceled if the consent of the legal representative is not obtained.
- A. Where there is a false statement, omission, or mistake in the contents of the application
- B. Where a minor purchases goods and services prohibited by the Juvenile Protection Act, such as cigarettes, alcohol, etc
- C. Where it is deemed that consenting to an application for purchase is significantly hindered by the "mall" technology
- 2. The contract is deemed to have been established when the consent of "Mall" reaches the user in the form of a receipt confirmation notice under Article 12 (1).
- 3. The expression of intention to accept the "mall" shall include information on confirmation of the user's purchase application, availability of sale, cancellation of correction of the purchase application, etc.
Article 11 (Method of Payment)
The payment method for goods or services purchased at the "Mall" may be made by any of the following methods available: However, "mall" cannot be collected by adding any nominal fee to the payment of goods, etc. for the user's payment method.
- 1. Transfer of various accounts such as phone banking, Internet banking, and mail banking
- 2. Payment of various cards such as prepaid card, debit card, credit card, etc
- 3. Online bank transfer
- 4. Payment by electronic money
- 5. Payment upon receipt
- 6. Payment by points paid by "mall", such as mileage
- 7. Payment by gift certificate entered into a contract with "Mall" or recognized by "Mall"
- 8. Payment by other electronic payment methods, etc
Article 12 (Notification of receipt and change and cancellation of purchase application)
- 1. "Mall" notifies the user of the receipt confirmation when the user applies for purchase.
- 2. If there is a discrepancy in the declaration of intention, the user can request the change or cancellation of the purchase application immediately after receiving the notification, and if the user requests it before delivery, the "mall" must be processed according to the request without delay. However, if the payment has already been made, it shall be in accordance with the provisions of Article 15 on withdrawal of subscription.
Article 13 (Supply of Goods, etc.)
- 1. "Mall" takes other necessary measures such as custom-made, packaging, etc. so that the user can deliver the goods within seven days from the date of subscription, unless there is a separate agreement with the user regarding the supply period of the goods. However, if the "mall" has already received all or part of the payment for goods, etc., measures shall be taken within three business days from the date of receipt of all or part of the payment. At this time, "Mall" takes appropriate measures to enable users to check the supply procedures and progress of goods, etc.
- 2. "Mall" specifies the delivery method, delivery cost burden by means, delivery period by means, etc. for the goods purchased by the user. If "Mall" exceeds the agreed delivery period, the user shall be compensated for the damage caused by it. However, this is not the case if "mall" proves that there is no intention or negligence.
Article 14 (Refund)
"Mall" shall notify the user without delay if the goods, etc. that the user has applied for purchase cannot be delivered or provided due to sold-out reasons, and shall refund or take necessary measures within three business days from the date of receipt of the payment.
Article 15 (Withdrawal of subscription, etc.)
- 1. A user who has signed a contract with "Mall" on the purchase of goods may withdraw his/her subscription within seven days from the date of receiving a document on the contract under Article 13 (2) of the Act on Consumer Protection in Electronic Commerce, etc. (referring to the date when the supply of goods, etc. begins). However, if there are other provisions in the "Act on Consumer Protection in Electronic Commerce, etc." regarding the withdrawal of subscriptions, it shall be in accordance with the provisions of the same Act.
- 2. Users cannot return or exchange goods, etc. if they have received them, if they fall under any of the following 1.
- A. Where goods, etc. are lost or damaged due to responsible reasons to the user (However, if packaging, etc. is damaged to confirm the contents of goods, etc., the subscription may be withdrawn)
- B. Where the value of goods, etc. has significantly decreased due to the use or partial consumption of the user;
- C. Where the value of goods, etc. has significantly decreased to the extent that it is difficult to resell over time;
- D. In the case where it is possible to reproduce goods, etc. with the same performance, the packaging of the original goods, etc. is damaged;
- 3. In the case of paragraph (2) 2 through 4, the withdrawal of subscription by the user is not restricted unless the "mall" specifies in a place where it is easy for consumers to know in advance or provides trial products.
- 4. Notwithstanding the provisions of paragraphs (1) and (2), if the contents of the goods, etc. are different from the contents of the advertisement or the contents of the contract, the user may withdraw the subscription within three months from the date of receiving the goods, or within 30 days from the date of knowing or knowing the fact.
Article 16 (Effect of withdrawal of subscription, etc.)
- 1. In the event that the goods, etc. are returned from the user, the "mall" will refund the payment of the goods, etc. already paid within three business days. In such cases, when the "mall" delays the refund of goods, etc., the delayed interest calculated by multiplying the delayed interest rate prescribed in Article 21-2 of the Enforcement Decree of the Consumer Protection Act on Electronic Commerce, etc. shall be paid.
- 2. When the user pays for goods, etc. by credit card or electronic money in the refund of the above payment, the "Mall" requests the business operator who provided the payment method to stop or cancel the claim for goods, etc.
- 3. In the case of withdrawal of subscription, the user shall bear the expenses necessary for the return of the supplied goods, etc. "Mall" does not claim penalty or compensation for damages due to withdrawal of subscription. However, if the contents of goods, etc. are different from the contents of the display and advertisement or the contents of the contract are implemented differently and the subscription is withdrawn, the cost necessary for the return of goods, etc. shall be borne by the "mall".
- 4. In the case where a user bears the shipping cost when receiving goods, etc., "Mall" clearly indicates who pays the cost when withdrawing the subscription so that the user can easily understand.
Article 17 (Protection of Personal Information)
The company shall not be liable for any damage to the members in connection with the services provided free of charge, except in cases where the damage is caused by the company's gross negligence.
Article 18 (Disclaimer)
- 1. "Mall" collects the minimum amount of personal information to the extent necessary for providing services when collecting user personal information.
- 2. "Mall" does not collect information necessary for the implementation of the purchase contract in advance when signing up. However, this is not the case when identification is required before the purchase contract in order to fulfill the obligations under the relevant laws and regulations, and the minimum specific personal information is collected.
- 3. When "Mall" collects and uses the user's personal information, it notifies the user of the purpose and obtains consent.
- 4. "Mall" shall not use the collected personal information for any purpose other than the purpose, and if a new purpose of use occurs or is provided to a third party, the purpose shall be notified to the relevant user at the stage of use and provision and consent shall be obtained. However, exceptions are made if the relevant laws and regulations stipulate otherwise.
- 5. Where "Mall" requires the user's consent under paragraphs (2) and (3), the personal information management manager's identity (name and phone number, other contacts), purpose of collection and use of information, and matters related to information provision to third parties (provided, purpose of provision, and content of information) must be stated or notified in advance.
- 6. Users can request access and error correction of their personal information held by "Mall" at any time, and "Mall" is obligated to take necessary measures without delay. If a user requests correction of an error, "Mall" will not use the personal information until the error is corrected.
- 7. To protect personal information, "Mall" shall limit the number of users who handle personal information to a minimum, and shall be responsible for damages caused by loss, theft, leakage, provision of consent to third parties, modulation, etc. of users' personal information, including credit cards, bank accounts, etc.
- 8. If the purpose of collecting personal information or the purpose of receiving personal information is achieved by a third party who has received personal information from "mall" or from it, the relevant personal information shall be destroyed without delay.
- 9. "Mall" does not set the consent column for the collection, use, and provision of personal information to be selected in advance. In addition, services that are restricted when users refuse to consent to the collection, use, and provision of personal information are specified, and the provision of services such as membership is not restricted or rejected due to the user's refusal to consent to collect, use, and provision of personal information.
Article 19 (Obligation of "Mole")
- 1. "Mall" shall not engage in acts prohibited by laws and conditions or contrary to public order and shall do its best to provide goods and services continuously and stably as prescribed by these terms and conditions.
- 2. "Mall" should have a security system to protect users' personal information (including credit information) so that users can use Internet services safely.
- 3. The "mall" is responsible for compensating the user for damages by performing unfair display and advertisement acts prescribed in Article 3 of the Fairness of Labeling and Advertising Act on goods or services.
- 4. "Mall" does not send advertising e-mails for profit that users do not want.
Article 20 (Obligation to members' IDs and passwords)
- 1. Except in the case of Article 17, the member is responsible for managing the ID and password.
- 2. Members should not allow third parties to use their IDs and passwords.
- 3. If a member recognizes that his/her ID and password have been stolen or used by a third party, he/she shall notify the "mall" immediately and follow the instructions of the "mall".
Article 21 (Obligations of Users)
The user must not:
- 1. Registration of false information upon application or change
- 2. Stealing other people's information
- 3. Change of information posted on "Mall"
- 4. Transmission or posting of information (computer programs, etc.) other than the information prescribed by the "mall"
- 5. Infringement of intellectual property rights such as copyrights of "mall" or other third parties
- 6. "Mall" or other acts that damage the reputation of a third party or interfere with business
- 7. Disclosure or posting of obscene or violent messages, images, voices, or other information contrary to public morals on the mall
Article 22 (Relationship between "mall" and "mall" to be connected)
- 1. If the parent "mall" and the child "mall" are linked by hyperlinks (e.g., hyperlink objects include text, pictures, and fairy tales), the former is called a connected "mall" (website) and the latter is called a connected "mall" (website).
- 2. Connection "Mall" is not responsible for guaranteeing transactions with users due to goods, etc. provided by the connection "Mall" in the initial screen of the connection "Mall" or the pop-up screen at the time of connection.
Article 23 (Attribution of copyright and restriction of use)
- 1. Copyright and other intellectual property rights for works written by "Mall" belong to "Mall".
- 2. Users shall not reproduce, transmit, publish, distribute, broadcast, or use the information to which intellectual property rights belong to "Mall" among the information obtained by using "Mall" for profit or to third parties without prior consent of "Mall".
- 3. "Mall" shall notify the relevant user when using the copyright attributed to the user according to the agreement.
Article 24 (Controversy Resolution)
- 1. "Mall" shall establish and operate a damage compensation processing apparatus to reflect legitimate opinions or complaints raised by users and to compensate for the damage.
- 2. "Mall" shall handle complaints and opinions submitted by users preferentially. However, if it is difficult to process quickly, we will notify the user of the reason and the processing schedule immediately.
- 3. If there is an application for damage relief from the user in connection with the e-commerce dispute between the "mall" and the user, it may be subject to the mediation of the dispute mediation agency commissioned by the Fair Trade Commission or the city/provincial governor.
Article 25 (Judicial powers and applicable laws)
- 1. A lawsuit concerning an e-commerce dispute between the "mall" and the user shall be subject to the user's address at the time of filing, and if there is no address, it shall be under the exclusive jurisdiction of the local court having jurisdiction over the residence. However, if the address or residence of the user is not clear at the time of filing the complaint, or if it is a foreign resident, it is filed with the competent court under the Civil Procedure Act.
- 2. Korean law applies to e-commerce lawsuits filed between "Mall" and users.
Supplementary Provisions 1.
(Effective Date) These Terms and Conditions shall come into effect as of September 9, 2025.